What prompted these musings? Wondering how I was going to get the CD-ROM drive on my laptop fixed without being parted with from it for days on end, then seeing a SuperGeek van – we come to you and fix computer problems and thinking, why not?
Anyway, so the guy arrives on time (great start) and proceeds to fix not only the CD-ROM drive but lots of other fiddly things that had been bothering me but that you wouldn’t take to a repair centre to fix – I figured I had to pay for the hour, may as well use it all! Was great value for a hundred bucks.
But it was a short conversation with the guy that inspired this blog.
Me: ‘Gee, they must have to give you heaps of training to do this job cause everyone expects you to be able to fix every possible software and hardware problem.”
Him: “Nah they can’t really train you for this”.
He then proceeded to solve all my various problems, not through knowledge acquired in a series of training courses, but through jumping online, google searches, checking forums etc etc until he found a suggested solution he could try. It was quite incredible to watch. It was a perfect example of why teaching our students navigation literacy is so important. The important knowledge he possessed was knowing what to look for and how to look for it.
PS. Now after listening to ABC Radio this morning talking about how unscrupulous bloggers are paid to promote people, products and companies I just have to say I have absolutely NO alliances etc with SuperGeek other than being a satisfied customer!